CVE-2020-1771
Possible XSS in Customer user address book
MEDIUM
5.4
CVSS Score
Published: March 27, 2020 at 12:47 PM UTC
Updated: June 17, 2026 at 03:02 AM UTC
1 product affected across 1 vendorOTRS
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Severity
MEDIUM5.4
Exploit prediction
EPSS 1%
Description
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (5)
Vendor AdvisoryBroken Link
Source: [email protected]
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlVendor AdvisoryBroken Link
Source: [email protected]
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlVendor AdvisoryBroken Link
Source: [email protected]
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlVendor Advisory
Source: [email protected]
https://otrs.com/release-notes/otrs-security-advisory-2020-08/CVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- LOW
- User Interaction
- REQUIRED
- Scope
- CHANGED
- Confidentiality
- LOW
- Integrity
- LOW
- Availability
- NONE
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-79
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