CVE-2020-1768
External Interface does not invalidate session
MEDIUM
5.4
CVSS Score
Published: February 7, 2020 at 03:42 PM UTC
Updated: June 17, 2026 at 03:02 AM UTC
1 product affected across 1 vendorOTRS
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Severity
MEDIUM5.4
Exploit prediction
EPSS 0.7%
Description
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (1)
x_refsource_CONFIRMVendor Advisory
Source: [email protected]
https://otrs.com/release-notes/otrs-security-advisory-2020-04/CVSS
5.4MEDIUMOTRS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- LOW
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality
- LOW
- Integrity
- NONE
- Availability
- LOW
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-613
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