CVE-2020-1767
Possible to send drafted messages as wrong agent
Using ((OTRS)) Community Edition by OTRS AG?
Get instant alerts when new vulnerabilities affect ((OTRS)) Community Edition - before attackers find them.
Description
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Affected
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (3)
CVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- LOW
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality
- NONE
- Integrity
- LOW
- Availability
- NONE
Quick Info
Get alerted
Stop reading CVE feeds looking for your own stack
Track the products you run and VulnTracker tells you when a new CVE affects them — with what is known about fixing it, and nothing about the rest.