CVE-2020-16193
MEDIUM
5.4
CVSS Score
Published: August 26, 2020 at 12:00 PM UTC
Updated: July 10, 2026 at 06:20 PM UTC
1 product affected across 1 vendorosTicket
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Severity
MEDIUM5.4
Exploit prediction
EPSS 0.6%
Description
osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.
Affected
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
v < 1.14.3
Affected range stops below 1.14.3, so it looks safe — our inference, not a vendor statement
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
References (2)
x_refsource_MISCPatchThird Party Advisory
Source: [email protected]
https://github.com/osTicket/osTicket/blob/develop/include/staff/banrule.inc.php#L67x_refsource_CONFIRMPatchThird Party Advisory
Source: [email protected]
https://github.com/osTicket/osTicket/pull/5616/commits/fb570820ef1138776f929a179906e1d8089179d9CVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- LOW
- User Interaction
- REQUIRED
- Scope
- CHANGED
- Confidentiality
- LOW
- Integrity
- LOW
- Availability
- NONE
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-79
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