CVE-2020-12441

CRITICAL
9.8
CVSS Score
Published: August 6, 2020 at 06:53 PM UTC
Updated: June 17, 2026 at 02:51 AM UTC
2 products affected across 1 vendorDesktop &server ManagementService Manager Heat Remote Control

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Severity
CRITICAL9.8
Exploit prediction
EPSS 4%

Description

Denial-of-Service (DoS) in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the ‘HEATRemoteService’ agent. The DoS can be triggered by sending a specially crafted network packet.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 2020.1
Affected range stops below 2020.1, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-119

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