CVE-2020-11465

HIGH
8.8
CVSS Score
Published: April 1, 2020 at 08:51 PM UTC
Updated: June 17, 2026 at 02:50 AM UTC
1 product affected across 1 vendorDeskpro

Using N/A by N/A?

Get instant alerts when new vulnerabilities affect N/A - before attackers find them.

Real-time alertsTrack your software stackFree plan available
Severity
HIGH8.8
Exploit prediction
EPSS 2%

Description

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 2019.8.0
Affected range stops below 2019.8.0, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-862

Get alerted

Stop reading CVE feeds looking for your own stack

Track the products you run and VulnTracker tells you when a new CVE affects them — with what is known about fixing it, and nothing about the rest.

Free plan, no card