CVE-2020-10100

MEDIUM
6.5
CVSS Score
Published: March 5, 2020 at 12:37 AM UTC
Updated: June 17, 2026 at 02:47 AM UTC
1 product affected across 1 vendorZammad

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Severity
MEDIUM6.5
Exploit prediction
EPSS 0.9%

Description

An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

1.0.0 ≤ v ≤ 3.2.0

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

References (1)

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
NVD-CWE-noinfo

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