CVE-2019-9753
LOW
3.5
CVSS Score
Published: June 3, 2019 at 06:05 PM UTC
Updated: June 17, 2026 at 02:44 AM UTC
1 product affected across 1 vendorOTRS
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Severity
LOW3.5
Exploit prediction
EPSS 0.9%
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (1)
x_refsource_MISCPatchVendor Advisory
Source: [email protected]
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-frameworkCVSS
3.5LOWmitre
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- LOW
- User Interaction
- REQUIRED
- Scope
- UNCHANGED
- Confidentiality
- LOW
- Integrity
- NONE
- Availability
- NONE
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-200
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