CVE-2019-20768
MEDIUM
5.4
CVSS Score
Published: May 5, 2020 at 09:13 PM UTC
Updated: June 17, 2026 at 02:31 AM UTC
1 product affected across 1 vendorIT Service Management
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Severity
MEDIUM5.4
Exploit prediction
EPSS 0.7%
Description
ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.
Affected
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
kingstonkingston patch_1kingston patch_10kingston patch_10-1kingston patch_10-2kingston patch_11kingston patch_12kingston patch_12-1kingston patch_12-2kingston patch_13kingston patch_14kingston patch_14-1kingston patch_2kingston patch_3kingston patch_3-1kingston patch_3-2kingston patch_3a-1kingston patch_4kingston patch_4-1kingston patch_4-2kingston patch_4-4kingston patch_5kingston patch_6kingston patch_6-1kingston patch_6-2kingston patch_6-3kingston patch_6-5kingston patch_7kingston patch_7-1kingston patch_8kingston patch_8-1kingston patch_9londonlondon patch_1london patch_1-2london patch_1-3london patch_2london patch_2-2london patch_2-4london patch_2-5london patch_3london patch_3-3london patch_3-4london patch_4london patch_4-1london patch_4-2london patch_4-3london patch_4-4london patch_4-5london patch_4-6london patch_5london patch_5-1london patch_6london patch_6-1london patch_6a-1london patch_6b-1london patch_7madridmadrid patch_0-1madrid patch_1madrid patch_1-1madrid patch_1-2madrid patch_2madrid patch_3madrid patch_3-1madrid patch_3-2
Remediation
No guide yetNo remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
References (2)
x_refsource_MISCExploitThird Party Advisory
Source: [email protected]
https://outpost24.com/blog/Responsible-disclosure-Multiple-stored-XSS-vulnerabilities-discovered-in-ServiceNow-ITSMCVSS
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- LOW
- User Interaction
- REQUIRED
- Scope
- CHANGED
- Confidentiality
- LOW
- Integrity
- LOW
- Availability
- NONE
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-79
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