CVE-2019-16948

CRITICAL
9.8
CVSS Score
Published: November 13, 2019 at 05:01 PM UTC
Updated: June 17, 2026 at 02:23 AM UTC
1 product affected across 1 vendorWeb Chat

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Severity
CRITICAL9.8
Exploit prediction
EPSS 1%

Description

An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31. In any POST request, one can replace the port number at WebServiceLocation=http://localhost:8085/UCWebServices/ with a range of ports to determine what is visible on the internal network (as opposed to what general web traffic would see on the product's host). The response from open ports is different than from closed ports. The product does not allow one to change the protocol: anything except http(s) will throw an error; however, it is the type of error that allows one to determine if a port is open or not.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-918

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