CVE-2019-16017

Cisco Unified Customer Voice Portal Insecure Direct Object Reference Vulnerability

MEDIUM
6.8
CVSS Score
Published: September 23, 2020 at 12:26 AM UTC
Updated: June 17, 2026 at 02:21 AM UTC
2 products affected across 1 vendorUnified Customer Voice PortalFinesse

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Severity
MEDIUM6.8
Exploit prediction
EPSS 0.9%
SSVC
No known exploit

Description

A vulnerability in the Operations, Administration, Maintenance and Provisioning (OAMP) OpsConsole Server for Cisco Unified Customer Voice Portal (CVP) could allow an authenticated, remote attacker to execute Insecure Direct Object Reference actions on specific pages within the OAMP application. The vulnerability is due to insufficient input validation on specific pages of the OAMP application. An attacker could exploit this vulnerability by authenticating to Cisco Unified CVP and sending crafted HTTP requests. A successful exploit could allow an attacker with administrator or read-only privileges to learn information outside of their expected scope. An attacker with administrator privileges could modify certain configuration details of resources outside of their defined scope, which could result in a denial of service (DoS) condition.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

v < 11.6(1)_es-11v < 12.0(1)_es-7
Affected range stops below 11.6(1)_es-11, so it looks safe — our inference, not a vendor statement
Affected range stops below 12.0(1)_es-7, so it looks safe — our inference, not a vendor statement
All versions

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

SSVC — Action Prioritization

SSVCNo known exploitNot automatablePartial impact

SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
HIGH
User Interaction
NONE
Scope
CHANGED
Confidentiality
NONE
Integrity
NONE
Availability
HIGH
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-264CWE-20

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