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CVE-2019-15003

MEDIUM
5.3
CVSS Score
Published: November 7, 2019 at 03:35 AM UTC
Updated: June 17, 2026 at 02:19 AM UTC
1 product affected across 1 vendorJira Service Desk

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Severity
MEDIUM5.3
Exploit prediction
EPSS 2%

Description

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via authorization bypass. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Jira Service Desk· Atlassianatlassian-app
95%
v ≥ 3.10.0v ≥ 4.0.0v ≥ 4.3.0v ≥ 4.4.0v ≥ 4.5.0v < 3.16.10v < 3.9.17v < 4.2.6v < 4.3.5v < 4.4.3v < 4.5.13.10.0 ≤ v < 3.16.104.0.0 ≤ v < 4.2.64.3.0 ≤ v < 4.3.54.4.0 ≤ v < 4.4.34.5.0 ≤ v < 4.5.13.10.04.0.04.3.04.4.04.5.0
Affected range stops below 3.16.10, so it looks safe — our inference, not a vendor statement
Affected range stops below 3.9.17, so it looks safe — our inference, not a vendor statement
Affected range stops below 4.2.6, so it looks safe — our inference, not a vendor statement
Affected range stops below 4.3.5, so it looks safe — our inference, not a vendor statement
Affected range stops below 4.4.3, so it looks safe — our inference, not a vendor statement
Affected range stops below 4.5.1, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

Patch and advisory references

References (3)

x_refsource_MISCThird Party Advisory
Source: [email protected]
http://packetstormsecurity.com/files/155214/Jira-Service-Desk-Server-Data-Center-Path-Traversal.html
x_refsource_MISCIssue TrackingVendor Advisory
Source: [email protected]
https://jira.atlassian.com/browse/JSDSERVER-6590
Mailing Listx_refsource_BUGTRAQThird Party Advisory
Source: [email protected]
https://seclists.org/bugtraq/2019/Nov/9

CVSS

5.3MEDIUM[email protected]
Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
LOW
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-22

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