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CVE-2019-14748

N/A
Published: August 7, 2019 at 04:38 PM UTC
Updated: July 10, 2026 at 06:20 PM UTC
1 product affected across 1 vendorosTicket

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Severity
N/A
Exploit prediction
EPSS 3%

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

osTicket· Enhancesoft
95%
v < 1.10.71.12 ≤ v < 1.12.1
Affected range stops below 1.10.7, so it looks safe — our inference, not a vendor statement
Affected range stops below 1.12.1, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

Patch and advisory references

References (5)

x_refsource_MISCExploitThird Party AdvisoryVDB Entry
Source: [email protected]
http://packetstormsecurity.com/files/154003/osTicket-1.12-File-Upload-Cross-Site-Scripting.html
x_refsource_MISCPatchRelease NotesThird Party Advisory
Source: [email protected]
https://github.com/osTicket/osTicket/commit/33ed106b1602f559a660a69f931a9d873685d1ba
x_refsource_MISCRelease NotesThird Party Advisory
Source: [email protected]
https://github.com/osTicket/osTicket/releases/tag/v1.10.7
x_refsource_MISCThird Party Advisory
Source: [email protected]
https://github.com/osTicket/osTicket/releases/tag/v1.12.1
Exploitx_refsource_EXPLOIT-DBThird Party AdvisoryVDB Entry
Source: [email protected]
https://www.exploit-db.com/exploits/47224

CVSS

3.5LOW[email protected]
Confidentiality
NONE
Integrity
PARTIAL
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-79CWE-434

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