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CVE-2019-12248

MEDIUM
4.3
CVSS Score
Published: June 17, 2019 at 12:00 AM UTC
Updated: June 17, 2026 at 02:14 AM UTC
2 products affected across 2 vendorsDebian LinuxOTRS

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Severity
MEDIUM4.3
Exploit prediction
EPSS 2%

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Debian Linux· Debiandrupal
95%
8.0
OTRS· Otrs
95%
5.0.0 ≤ v ≤ 5.0.366.0.0 ≤ v ≤ 6.0.197.0.0 ≤ v ≤ 7.0.7

References (6)

Vendor AdvisoryBroken Link
Source: [email protected]
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
Vendor AdvisoryBroken Link
Source: [email protected]
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
Vendor AdvisoryBroken Link
Source: [email protected]
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
Mailing ListThird Party Advisory
Source: [email protected]
https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html
Mailing List
Source: [email protected]
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Release NotesThird Party Advisory
Source: [email protected]
https://www.otrs.com/category/release-and-security-notes-en/

CVSS

4.3MEDIUM[email protected]
Attack Vector
NETWORK
Complexity
LOW
Privileges
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality
NONE
Integrity
LOW
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
NVD-CWE-noinfo

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