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In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
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