CVE-2018-20800
N/A
Published: March 13, 2019 at 10:00 PM UTC
Updated: June 17, 2026 at 01:53 AM UTC
1 product affected across 1 vendorOTRS
Using N/A by N/A?
Get instant alerts when new vulnerabilities affect N/A - before attackers find them.
Real-time alertsTrack your software stackFree plan available
Severity
N/A
Exploit prediction
EPSS 1.0%
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (1)
x_refsource_MISCMitigationPatchVendor Advisory
Source: [email protected]
https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-frameworkQuick Info
StatusMODIFIED
CWE
CWE-20
Get alerted
Stop reading CVE feeds looking for your own stack
Track the products you run and VulnTracker tells you when a new CVE affects them — with what is known about fixing it, and nothing about the rest.
Free plan, no card