CVE-2018-17883
MEDIUM
6.1
CVSS Score
Published: April 15, 2023 at 12:00 AM UTC
Updated: June 17, 2026 at 01:46 AM UTC
1 product affected across 1 vendorOTRS
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Severity
MEDIUM6.1
Exploit prediction
EPSS 0.4%
SSVC
No known exploit
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (2)
Release Notes
Source: [email protected]
https://community.otrs.com/category/release-and-security-notes-en/PatchVendor Advisory
Source: [email protected]
https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework/SSVC — Action Prioritization
SSVCNo known exploitNot automatablePartial impact
SSVC signals action urgency (what to patch first), separate from CVSS which measures severity.
CVSS
6.1MEDIUMCISA-ADP
- Attack Vector
- NETWORK
- Complexity
- LOW
- Privileges
- NONE
- User Interaction
- REQUIRED
- Scope
- CHANGED
- Confidentiality
- LOW
- Integrity
- LOW
- Availability
- NONE
Vector?
Quick Info
StatusMODIFIED
CWE
CWE-79
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