CVE-2017-9324

N/A
Published: June 12, 2017 at 06:00 AM UTC
Updated: June 17, 2026 at 01:27 AM UTC
2 products affected across 2 vendorsDebian LinuxOTRS

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Severity
N/A
Exploit prediction
EPSS 2%

Description

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

3.3.0 ≤ v ≤ 3.3.164.0.0 ≤ v ≤ 4.0.235.0.0 ≤ v ≤ 5.0.19

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

References (3)

CVSS

Confidentiality
PARTIAL
Integrity
PARTIAL
Availability
PARTIAL
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-269

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