CVE-2017-6626

N/A
Published: May 3, 2017 at 09:00 PM UTC
Updated: June 17, 2026 at 01:22 AM UTC
1 product affected across 1 vendorUnified Contact Center Enterprise

Using Cisco Finesse for Cisco Unified Contact Center Enterprise by N/A?

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Severity
N/A
Exploit prediction
EPSS 2%

Description

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

CVSS

Confidentiality
PARTIAL
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-200

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