CVE-2017-16854
N/A
Published: December 8, 2017 at 05:00 PM UTC
Updated: June 17, 2026 at 01:10 AM UTC
2 products affected across 2 vendorsDebian LinuxOTRS
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Severity
N/A
Exploit prediction
EPSS 1%
Description
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
Remediation
No guide yetNo remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
References (3)
Mailing Listx_refsource_MLISTThird Party Advisory
Source: [email protected]
https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlVendor Advisoryx_refsource_DEBIANThird Party Advisory
Source: [email protected]
https://www.debian.org/security/2017/dsa-4066x_refsource_CONFIRMBroken Link
Source: [email protected]
https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/Quick Info
StatusMODIFIED
CWE
CWE-200
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