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SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
No remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
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