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The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
No remediation guidance has been written for this CVE yet. What the record does show:
Patch and advisory references
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