CVE-2013-4088

MEDIUM
6.5
CVSS Score
Published: February 21, 2020 at 03:48 PM UTC
Updated: June 16, 2026 at 11:56 PM UTC
1 product affected across 1 vendorOTRS

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Severity
MEDIUM6.5
Exploit prediction
EPSS 2%

Description

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

3.0.0 ≤ v < 3.0.213.1.0 ≤ v < 3.1.173.2.0 ≤ v < 3.2.8
Affected range stops below 3.0.21, so it looks safe — our inference, not a vendor statement
Affected range stops below 3.1.17, so it looks safe — our inference, not a vendor statement
Affected range stops below 3.2.8, so it looks safe — our inference, not a vendor statement

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

References (4)

x_refsource_MISCIssue TrackingThird Party Advisory
https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-4088
x_refsource_MISCThird Party AdvisoryVDB Entry
https://www.securityfocus.com/bid/60688/discuss

CVSS

Attack Vector
NETWORK
Complexity
LOW
Privileges
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality
HIGH
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-200

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