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Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.
No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.
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