CVE-2010-3476

N/A
Published: September 20, 2010 at 09:00 PM UTC
Updated: June 16, 2026 at 11:22 PM UTC
1 product affected across 1 vendorOTRS

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Severity
N/A
Exploit prediction
EPSS 3%

Description

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

CVSS

Confidentiality
NONE
Integrity
NONE
Availability
PARTIAL
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-20

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