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CVE-2009-5056

N/A

Published: March 18, 2011 at 04:00 PM UTC

Updated: June 16, 2026 at 11:14 PM UTC

1 product affected across 1 vendorOTRS

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Severity

N/A

Exploit prediction

EPSS 0.9%

Description

Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.

Affected

Our own answer: ranges merged, affected separated from platform-only, with confidence and review flags.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet, and no fixed version or vendor advisory is recorded against it.

References (2)

x_refsource_CONFIRMExploit

Source: [email protected]

http://bugs.otrs.org/show_bug.cgi?id=3583

x_refsource_CONFIRM

Source: [email protected]

http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

CVSS

2.1LOW[email protected]

Confidentiality: PARTIAL
Integrity: NONE
Availability: NONE

Vector?

Quick Info

StatusMODIFIED

CWE

CWE-20

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