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CVE-2009-5055

N/A
Published: March 18, 2011 at 04:00 PM UTC
Updated: June 16, 2026 at 11:14 PM UTC
1 product affected across 1 vendorOTRS

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Severity
N/A
Exploit prediction
EPSS 0.9%

Description

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Remediation

No guide yet

No remediation guidance has been written for this CVE yet. What the record does show:

Patch and advisory references

References (2)

x_refsource_CONFIRM
Source: [email protected]
http://bugs.otrs.org/show_bug.cgi?id=4105
x_refsource_CONFIRMExploitPatch
Source: [email protected]
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

CVSS

3.5LOW[email protected]
Confidentiality
PARTIAL
Integrity
NONE
Availability
NONE
Vector?

Quick Info

StatusMODIFIED
CWE
CWE-264

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